1 reviews | Active since Jan 2020
TELKOM THE ***********
I am at my wits end with these geniuses. On 1 August 2020, I paid my Telkom account via the Telkom portal. Almost every day since then I have been receiving an sms stating that my account is in arrears. I have phoned Telkom on numerous occasions and have been assured that my account is upto date and the call has been escalated to the "back office". Yesterday my line was cut due to non payment. It has taken me 5 calls [because 4 were dropped by Telkom] to once again have my call escalated to the "back office" to have my line reconnected. Which, by the way will take 24 hours....... So, I pay my account and still have my line suspended. Telkom, when I went to school that was classified as ***** / theft. Right now, customer care [what an oxy*****] have me on hold as I've asked to speak to a manager. I'm expecting the line to be dropped any minute. Telkom give incompetence a whole new definition.
