Telkom The Grove - worst experience - AVOID!!!

Horrible experience!!! Rather go to a different branch. I went to do a sim swop 20min before closing, I could see from the beginning that the lady didn’t want to help me. No one in the shop greeted me, eventually made eye contact with a lady who was very unfriendly, no smile, rolling eyes, rude and unprofessional. I provided my id and proof of address and they had a problem with the proof of address because I blanked out my account balances, then she said sorry it’s past 7 now we can’t help you. The manager came out and said we will help you this time but don’t do it again. I don’t understand why I had to get angry, I gave the required documentation and It was if they just didn’t feel like helping me, until I got upset. I will never go back there!