Telkom The Grove

I opened a Top-up contract at the end of October 2018 and they gave me the Unlimited contract. The contract I took was less than R200 and I was given a contract that costs over R1000, which I do not afford. I've been trying to resolve this matter since the beginning of December 2018 after the first debit and to date, nothing has been done. I call their call center daily and I am told the matter is being dealt with and I should be patient. I've been to the store 4 times already and mind you, I live in Thabazimbi and the store is in Pretoria (The Grove). This is the worst thing I've ever experienced. After this, I'm done with Telkom and will never recommend it to anyone else. As soon as they have your money, they don't care about the rest. There is no customer service at all.