KD
Kami D

1 reviews | Active since Oct 2017

23 Dec 2020, 19:23

Telkom the greedy and not so customer friendly.

No matter how many 1 stars they get... They will never reach out to their clients and better their service. It shows, they haven't answered one bad review. The just don't care. It's unfortunate. This page has become a graveyard of bad reviews and not taken seriously, shows what they think of their customers.

Telkom provides a service that most ppl use.. Yet they don't care about client happiness or relationships... There customer service is non existent. Why do you have a customer service line if your agents are ***********... Do u not have pride in your business or name Telkom.. Or is it all about greed? Your motto to make more money and **** the rest.

For a company with that large of stature, the structure uv implemted is so bad and ridiculous. You double charge people on a daily basis.. You fail to cancel contracts... Even when the cancelation fees are paid... Your CS agents most of the time dunno what they talking about.. Or giving incorrect information.. U so quick to blacklist ppl or threaten or switch off services... But u haven't given any service to ur clients... Those deals u give out is an eye blind to what u actually stand for... Ruthless money hungry monsters, if it wasn't for ur clients telkom u wouldn't be as big as u are.

Day by day you lose a customer to your pathetic practices and lack of interest to ur customers. We see it.. We experience it.

Stop being *******, even yous do e things the proper way and fairly.. You would have more customers flocking to you instead vodacom and cell c is looking pretty good.

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