Telkom: The end of competence

<p>My adsl line was suspended at the beginning of the week because of an arrears account that built up without my knowledge. I made the payment immediately and was assured that it will be activated within 48 hours. That didnt happen and its now 3 days later in the middle of exams. I have been a client for almost 2 years now and I can honestly say Telkom is the worst service provider in the country. Dealing with Telkom is a struggle at best and that is if you are lucky enough to get through to someone willing to go the "extra mile". My monthly fees have also increased in suspicious amounts whereas associates of mine have had no increases on their monthly fees. The reason the arrears account built up was because of the debit order limit on my account. I was assured by the sales person at the claremont branch that my debit order limit was high enough so that an arrears account wont be an issue. I suggest that Telkom contact me directly as there are other issues that occured because of line being cut and I will have to take it further.</p>