1 reviews | Active since Aug 2019
TELKOM - THE COMPANY OF *******
After a year and 11 months of my 2 year waste of money Telkom contract, we entered a Telkom store to cancel our contract with the months notice as requested by Telkom, meaning when the contract ends we will not automatically switch to a month to month basis with Telkom. Our contract ends end of February, but Telkom has now decided to IMMEDIATELY switch us off, even though we are still supposed to have our internet for 31 January and the entire February.
We went further and phoned Telkom to ask them what was going on, and all this guy could say was that the contract is cancelled and that we no longer have internet, and after explaining the above to him, he realized that a mistake was made on Telkom's side, he asked me to hold, which I did, for what could have been 15 minutes or more, just for him to eventually cut our call.
In the 24 month contract, my internet worked properly for about 10/24 months, and for 8/24 months, it was so slow that it wasn't even usable, despite my never ending calls in an attempt for Telkom to fix it.
It seems to me that there isn't a single competent worker at Telkom.
NEVER GET A TELKOM CONTRACT BECAUSE THEY WILL JUST ***** YOUR MONEY (TAKING YOUR MONEY AND NOT DELIVERING THE SERVICE IS THE SAME AS *****ING - TELKOM IS A COMPANY OF *******)
