Telkom the Circus

So it has now been a week since activating our call forwarding with Telkom sales over the phone, but it still doesn't work. Day after day we sit on the phone for hours to get through to Telkom for a sales person to tell us that we just need to follow the voice prompts to set it up. But this doeant work either. today we decided to report the fault because clearly there must be a fault...just for a technician to tell us that call forwarding has not yet been activated on our line and we must please call sales to do so. This is a business telephone and we are loosing business day by day just to add to our already fragile business due to COVID Telkom you are a joke.