Telkom the bully

Again i have requested from Telkom to fix my line. They absolutely refuse. This sabotage on small business. What else can it be. They do not bother to call me. They sent a weak reply to my first post here. Asking for a private message return. This to my mind is a direct order from our own government to help them sabotage small business owners in this country. Why else would they take this attitude and not help. I pay for the line but it does not work. This is embarrassing to say the least. But fear not this organisation has no shame. Just like the government they serve.