Telkom - Terrible service and after sales support - stay away from Telkom!

Telkom cannot port my number and are charging me for a service I cannot access.

Never port to Telkom!

I took out a new contract on 23 Feb 2019 at a Telkom store and ported my number from another mobile network. Telkom has already billed me for a full months worth of service. However, up until today, 8 March 2019, the number has not been ported. I contacted my previous service provider and they had stated that the number was released to Telkom. However, I have called Telkom almost every two or three days since I took out the number and they keep telling me the number is with them and in staging. I cannot use the number, my work and family cannot call me on my old number. You cannot get a proper answer and if I try and cancel the contract the call center agents states that I will have to pay a cancellation fee - for service I never used!!! This is unacceptable. In additional they may charge me the full 24 months contract cost to cancel. This is ridiculous!!!

Poor service and after sales support. They lock you in and can provide support and they due to their ineffectiveness want to make free money off you as a client.

Cheap products and service backup by not support, just for them to grow their revenue *******ly? How can the charge you for something they cannot provide? If they cannot port a number then they should tell a customer that!!