1 reviews | Active since Dec 2016

14 Dec 2016, 16:46

Telkom Terrible Service

<p>I took out a free me contract end of August 2016. From the day of taking contract out i have not been able to use any of the "benefits" eg: data, free whatsapp calls etc. I can only make calls which is so convenient because they give you a R500 limit of which is excess to your fixed amount paid for contract for all your outgoing calls( i only found out about this when they logged my 1st call ). I cannot recieve calls it goes straight to my voicemail. Since taking contract out i have had 3 calls logged regarding the situation and still no progress has been made to fix the problem. They have charged me as per normal for a contract that i basically cannot use. Each time a call is logged i get a sms a few days later to tell me that the problem has been resolved and yet the problem has not been resolved. I can guarantee that i will never ever use Telkom again which is a pity as this is my 2nd contract with them and my 1st one has no problems at all. </p>

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