Telkom terrible service

Telkom does it again.... Both the accounts and call center service is just as bad as their ADSL service. Get 2 ref number with assurance that the account will be restored yet it’s not! Call center hangs up the call when I ask for a name after putting me on hold for a long period to “call the manager” but I can hear them having their private conversations in the back. When I call back the guy refuses to give his name or his manager’s name, the manager who wasn’t even on duty?!? I have had enough of their bad service, from the adsl constantly dropping to their terrible customer service. Telkom still does not realize how much (cheaper) competition they have... you have just lost a long term loyal customer!