TELKOM TERRIBLE HORRIBLE SERVICE

Had an upgrade on my fibre contract on 4th March 2022.I confirmed the monthly payment and nothing was mentioned that my email would be deactivated.Today 16th March 2022 I called Telkom and after talking to 5 different people unbeknown to me my email was changed.My request for my original email to be reinstated met with a response that I would be charged an extra monthly fee.I asked that my original email be given back to me and once again I was reminded that I will be charged for this monthly.

After +-15 years using an established email I am being forced to accept an email that I have never requested.