JH
Jeetesh H

1 reviews | Active since Nov 2014

20 May 2016, 06:56

Telkom terrible denial

<p>For two weeks of logging a fault for my business line, online and by call centre and every other way, we are still waiting for a technician to fix our slow adsl line.</p> <p>We keep getting sms and phone calls saying it has been repaired but its just not true and there has been no tecnician to fix the slow line, and we are being billed for a 4Mb line.</p> <p> </p> <p>Telkom have a crazy attitude of not sending a technician !</p> <p>Unbelievable !</p> <p>Really bad service </p>

0
Replies (1)
Telkom
Telkom's reply23 May 2016, 15:06
Official

Hi jeeteshharjeven

Thank you for making contact with us and taking my call.

This response serves as confirmation that your query has been received. As discussed with the line owner, we have located the tech assigned to the pending query. We will escalate and request urgent tech support. We will provide further available updates as soon as possible.

Interaction ***

Regards
Keagan
Telkom Social Media Team