MJ
Marius J

1 reviews | Active since Sept 2016

28 Sept 2016, 09:32

Telkom Terrible

<p>I shortpaid my bill by R180 purely because I did not know the outstanding amount and Telkom cut my ADSL line. To reconnect a connection fee of over R200 is added and it will take possibly 48 hours for reconnection. This logic is astounding and the worst possible service. I am counting the days until private fibre is installed in my street. If it is possible to assign negative stars I would have. 1 star is way too good.</p>

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Replies (1)
Telkom
Telkom's reply28 Sept 2016, 10:46
Official

Hello Mjkmot

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,