LV
Loyiso V
1 reviews | Active since Jan 2016
20 Jan 2016, 13:53
Telkom termination fee rip-off
I had a mobile contract with Telkom which was handed over to Norton-Lambriano attorneys for collection. They contacted me and told me I had been handed over and the costs amount to around R7000. I started paying off this amount. In November 2015 I settled and they sent me a letter written \this letter serves to confirm that we have received the sum of R2289.60 on 2015/11/05 in full and final settlement and we regard this matter as closed". However"
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Telkom's replyOfficial
20 Jan 2016, 14:03Hello Yakha2131,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM190089
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM190089
Regards
Narriman
Telkom Social Media Team
Telkom's reply20 Jan 2016, 14:03
Official
Hello Yakha2131,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM190089
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM190089
Regards
Narriman
Telkom Social Media Team