Telkom terminated my line

I've spent three days so far without Internet or a working landline.<br> <br> I've wasted hundreds of rands phoning their call centre to resolve this issue. Nobody seems to care.<br> <br> My line was terminated instead of being converted to a month-to-month account.<br> <br> I've spoken to every department in Telkom and nobody knows how to help or who I should talk to. I talk to one agent, get put through to another and another and so on.<br> <br> I'm tired of this. I even went to a Telkom shop and nobody was able to assist besides telling me to log a fault via the website.<br> The reference for this fault being 516CWK220316.<br> <br> I've even done you idiots the courtesy of sending messages on Facebook and Twitter before sharing my unhappiness about it for the rest of the world to see but here I've been left with no choice.<br> <br> My line number is ***<br> My ID Number is ***<br> My full name is Graham Grant Hayward<br> <br> If you need anything more, just phone me. Doubt you will though.