AC
Antonio C
1 reviews | Active since Dec 2010
29 Sept 2015, 10:03
Telkom, Telkom Mile, Telkom Mix, No One has acces
I have my LET connection suspended, But between all of the departments within Telkom they can not help. I have been transferred to team leaders and manager ho put me on hold and never pick up, held on for 45 min today for a manger who must have gone for coffee as he never picked up the call again. Telkom Mobile can not view Telkom fixed line detail of Telkom Mix and the other ay around. I have been connected to 4 different departments and 7 users today. And the worst is Telkom tells me I do not pay them but the Debit order ran on Friday the 25.
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Replies (1)Telkom's replyOfficial
29 Sept 2015, 10:19Hello angeruco1,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150247
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150247
Regards
Luleka
Telkom Social Media Team
Telkom's reply29 Sept 2015, 10:19
Official
Hello angeruco1,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150247
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150247
Regards
Luleka
Telkom Social Media Team
