Telkom Telkom!!!!!

You are most definitely not the “best service provider” as you claim and should be ashamed of false advertising. You do know that it is an offense to falsely advertise.

Judging by the reviews posted on Hello Peter you don’t seem to care much for your clients. If you need someone to take up the challenge and sort out your Help (no not Help because you don’t help) let’s call it Useless Centre Division, give me a call….

Seems Telkom has forgotten the customer values, oh wait here’s the link unless you’ve forgotten where to look http://www.telkom.co.za/about_us/companyinfo/our-values.shtml

First, of all, your call center operators that are on the online web chat are rude and some do not even know the correct answer to questions posed to them.

Secondly, I was told by the operator who assisted me that it would take 72 hours for someone to contact me, now I think she might have made a typing error because I think she meant to type 72 DAYS!!!!!! As to date (2 weeks later), no one has bothered to contact me.

I then sent an email via the web help (1 week ago) and only received a response from no-reply (3 days later) to say, “Please note that your query has been forwarded to the relevant department”.

I also have logged a call via the Telkom app which has not been attended to either.

Maybe if I report Telkom to their own Crime Hotline I might get a response???? Afterall you are de*****ing me in my payment and subscription!

If someone does not contact me by Friday 22 February 2019 I will be taking legal action for breach of contract and reporting Telkom to the ICASA.

Not regards Dissatisfied Customer