Telkom Telephone Services

<p>Hi,</p> <p>My name is Carol Spence and I am the Managing Executive of business called International Hotel School . We are a Higher Education College situated at 124 Jan Hofmeyer Rd, Westville (The old Westville Hotel). We have not had a landlinne for 4 weeks. We have been contacting Telkom daily, have been given reference numbers and reassured they will send a technician. To date we have had no joy. I drove to the depot up the road which is off bounds and gatecrashed the offices of one of their technicians who assured me he had sent a technician - all lies!!!</p> <p> </p> <p>This is totally unacceptable, disgusting customer service and impacting enormously on our business, sales targets for 2017 and student intake. I have had to out of my own pocket had to buy airtime for my sales team so that thery can to some degree continue their work, as the phone is their lifeline.</p> <p> </p> <p>Please please HELLO PETER can you name and shame and kick butt with TELKOM so as to get an immediate response.</p> <p> </p> <p>We did contact you 2 weeks ago but have had no impact from your intervention.</p> <p> </p> <p>Regards</p> <p> </p> <p>Carol Spence</p> <p> ********** 313 (IHS Managing Executive)</p>