Telkom telephone line Cancellation

<p>Sit on the phone for 40minutes and wait for an agent to answer. Pathetic.</p> <p>When i want to change anything on my account, no problem, just confirm some details and its done, however, when you need to cancel the dreaded telephone line which you never wanted in the first place but are forced to pay because you want an adsl line, then they suddenly need paperwork and copies of id's and you need to send it to a specific email address as well.</p> <p>1. Most people who want adsl do not want the TELEPHONE. YOU ARE FORCING PEOPLE TO PAY FOR SOMETHING THEY DO NOT USE SO THAT YOU CAN MAKE EXTRA MONEY..................</p> <p> </p> <p>2. I WANT MY LINE CANCELLED. I'm not sending any documents because you need no extra documents. if you want information, ask me for it, but don't ask me to send documents that are not needed in the first place.</p> <p> </p>