telkom technitian not pitching

<p>i called telkom on the 28th of June to have my current adsl line moved from the old address to a new address, the following monday 3rd of july i recieve an sms from telkom stating that the technitian will be out on the 4th of july, i then had arranged with work to be off so that i could be here when the technitian came and install the line with no problems at 13:23 i recieved an sms from telkom stating that the technitian had been dispatched. By 3pm they still werent here to install so i called in and was told that the technitian was here but could not contact me because my phone was off, this is ******* as i have had my phone on me and been at home the WHOLE day and nobody was here. now i get told they had an old number i used over 2 years ago and tried to call that yet they had been liasing with me on the number i use now sending me the text messages letting me know about my order, when they would be coming and that he had been dispatched. Now they say sorry they cant help me he'll have to come on another day i spoke to someone by the name of Bevesh in sales and scheduling and told him that someone would need to be out today even if it was after hours because i cannot take off another day from work for this. this is the worst customer service i have ever recieved from any company and i would not recommend telkom to anyone if you have an alternative internet option take it because telkom is completely useless, they run all these advertising campaigns telling everyone how good they are and they cant even get the line installed on the day they schedule with their clients. great stuff telkom you guys are phenomenally bad.</p>