Telkom technicians only want easy fix jobs.

<p>My ADSL line has not been working for 1 month. In that time technicians have twice arrived, checked the fault and left with promises that they would return. This has not happened. The last lot even made an appointment for over the weekend, since it was a 'big job' and would take 2 days. They didn't return. I am tired of calling 10217 (at least once a week) and having to listen to promises, platitudes and 'escalations' (2 so far) which have resulted in absolutely nothing. To add insult to injury, I was 'advised' by one of these call centre mumblers that my service would be cut off if I refused to pay my account. An account which consists solely of the physical line rental advance. In other words Telkom, you are going to cut off a service for which I in fact owe you nothing, which at present doesn't even exist, and which you have neither the s**** nor the intention, it seems, of ever restoring? You expect me to keep on paying month after month, and in return what exactly will I get? A working line? When?</p>