1 reviews | Active since Nov 2016

05 Apr 2018, 13:45

Telkom technicians no-show

After various phone calls to both mweb & Telkom, we have been without our adsl line since last month, no technician has been assigned to come and test the problem. I run a small business from home and have been spending extra money on data bundles. We also have netflix and showmax activated, which has gone to waste without internet the past month.

0
Replies (2)
Telkom
Telkom's reply24 Apr 2018, 12:40
Official

Good day michelle-van-heerden,

Thank you for making contact with us.

I was unable to follow up on this query, as the affected no was not provided.

Please respond privately with the affected no, and we will look into this.
Your reference number AI***.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,

Telkom
Telkom's reply12 Jun 2018, 14:24
Official

Hi

We have not heard feedback from you.

Your query has been marked as resolved.

Regards

Bradley

Social Media Team

Best regards,