Telkom Technicians ***********s!!

I logged a call more then a week ago the Monday regarding my Telkom service been off since the Sunday afternoon, yet DSL works partially apart from resetting often due to the fault on the line, Telkom Tech came out on the Tuesday, and said fault was 300m from my place in a premises he cannot enter and they will escalate it to priority and nothing happened, i waited till Thursday and another tech was dispatched and told me the one technician fixed a fault in Hendrik Street and have damaged the lines as me and 3 others have the same issue since the technician has last work on Sunday in that area!!! I try to make an income from home as i am unemployed and i do Website designing from home. I have not heard from this technician nor have they bothered informing me what is the progress. what is happening with Telkom as Technicians thats suppose to be trained in their work create new faults and make clients loose services they pay for per month how do one justify the days you loose out of that services not rendered yet we are expected to pay full for the services we have signed for.<br> <br> ref no. 427CTK080615<br>