Telkom Technicians dodging my ADSL line faults like ******* politicians dodging the taxman

<p>So I now had to revert to using Hellopeter to get my problem across. Its been almost 2 months now and still having big ADSL issues. More specifically my ADSL line speed. I now been back and forth with Telkom trying to deal with this and each and everytime they want to do a port recreate etc. The usual stuff they been trying for days now and still not fixed. I must admit they sent out technicians, but all in their own time (considering i do work during the week) No one will arrange a time with me. They just pitch up whenever they want to which in turn is annoying to me. Anyway when these technicians were here none of them could fix my issue. My issue is that im PAYING for a 4mb ADSL line and only getting 2mb line speeds. Not the normal 3.7mb speeds i been getting which was stable. After switching from VOX Telecom to Web Africa is when these issues started happening. Logged fault after fault and still no one can fix my issue. My line syncs at 2mb - 2.5mb max. Nothing more. Why? Why am i paying for a 4mb line when this is all im getting. They been to the exchange to do god knows what then call me back to say its been fixed. When testing the line it still gave the same issues. I was even willing to upgrade my line and yet I was told im too far from the exchange.</p> <p> </p> <p>Afrihost told me today that Im exactly 2.7km from the exchange which is more than enough to give me a stable 4mb line speed so again... why am i still having these issues? Anything over 3km i was told will be an issue. My ADSL line drops often as well. Not stable at all. Its gotten so bad that everytime ive logged a fault SOMEONE on the other side is changing my fault to resolved. Thats what I was being told which that person can see on the other side. So I am now beyond the point of angry cause I deserve a proper service. Im paying with my hard earned money to get decent internet speeds.</p> <p> </p> <p>Telkom needs to deal with this issue ASAP because its totally unacceptable that I have to struggle like this for 2 months now and pay for a service im clearly not getting. Please let me deal with senior technicians who can solve my issues. These people you sending out clearly have no idea what they are doing.</p> <p> </p> <p>Regards</p> <p> </p> <p>Faeez Hendricks</p>