Telkom technicians are non existing

I logged a fault with telkom on the second of April 2016.<br> telkom wouldn't' escalate the problem as it doesn't fall within the 7-14 days \turnaround\" time.<br> After explaining that I need the line up and running as i work from home and have no other means of internet, disregarding the fact that my cellphone bill will be incredibly expensive because i had to use my cellphone data to work, and phoning telkom...<br> They give you this ridiculous line \"please note that when phoning from a telkom number this call is free\"<br> Sure, my telkom line is dead that is why I'm phoning!!!<br> <br> After phoning every day, they told me that a technician is assigned on the sixth, and now they cannot escalate the problem any more. <br> The \"technician\" will phone me to come fix what is wrong.... guess what?<br> No call, no message, no nothing...<br> <br> telkom is definitely not a recommended service..."