Telkom Technician a ****

Good day,<br> <br> Our telkom line has been offline since beginning of September 2015. We reported the fault and received reference number 13BTI***5 from telkom (Landline number ***). Since then it has been a constant battle to get hold of consultants to follow up. we eventually got Thabo the technician's number and he promised he would be here on Tuesday to fix the line. He never came and he is also now ignoring our calls deliberately. We find this highly unprofessional and the lack of feedback and assistance is a disgrace. We run a business and our clients are not happy with the lines being off for such a long time and we are losing business because of Telkom's incompetence.<br> <br> We will not recommend Telkom to anyone if this is the type of service you provide.<br> <br> Regards,<br> <br> Hendrik Labuschagne.<br> <br>