CB
Christiaan B

1 reviews | Active since May 2014

11 May 2015, 04:37

TELKOM TECHNICIAN

During month April 2015 i had problems with my ADSL being down a few times.I logged a few faults with the call centre but still the internet was up and down.I spoke to Mr Anthony in Robertson area office he ensured me the line was ok.He then sent a technician from Riversdale (Desmond)to my house on a Saturday morning to come and test my ADSL router. the tech took his own private modem from his house to assist me and we found my router faulty.<br> I installed a new one and internet is still on.<br> That is what i call service<br> THANK YOU<br>

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Replies (1)
Telkom
Telkom's reply11 May 2015, 09:40
Official
Hello chrisbenadie,

Thank you for taking the time to feedback on the positive experience you had with Telkom.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

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Have a great day!

Regards,
Joshua Mnisi
Telkom Social Media Team

Best regards,