1 reviews | Active since Aug 2016
Telkom technical support - shocking lack of service
<p>Our internet speed has been 0.59 mbps for 22 days - we pay for a line speed of up to 10 mbps. The fault is reported every second day to Telkom ADSL technical support, and Telkom technicians have visited the premises twice. We have emailed complaints to Telkom, and made complaints on their website. We have made no progress at all with Telkom despite our repeated efforts, and the fault remains unresolved. </p>
Thank you for your response. The fault remains unresolved after 23 days. You are contractually obliged to provide me with a service, which I am not receiving. No effort has been made by Telkom to rectify this lack of service.
Thank you for your response. The fault remains unresolved after 23 days. You are contractually obliged to provide me with a service, which I am not receiving. No effort has been made by Telkom to rectify this lack of service.