Telkom technical support doesn't respond

<p>My Telkom phone has been working on and off for many years. </p> <p>My telephone hasn't worked since I reported it in the beginning of November and my ADSL connection stopped working a few weeks ago. I have reported it three times and also lodged a complaint about the absent service. I have had one call from someone who asked if my connection has worked since I reported it and said something about returning me to the technician.</p> <p>A technician told me years ago that the problem is a cable that needs to be replaced, which must be done by another division.</p> <p>No other response from Telkom, other than two computer responses that my problem is in hand with the technician.</p> <p>A complete absence of service or any kind of response.</p> <p> </p>