FZ
Frederick Z
1 reviews | Active since Dec 2015
08 Dec 2015, 21:09
telkom technical support
Good day.<br> <br> I have a big problem with Telkom SA and their technical department. After I payed my dsl line rental for 3 months Telkom decides to put my line back to the stage pool. I phoned telkom's technical department and my DSL data service provider through out the day. My internet is off for more than 24 hours. I get no service from Telkom technical department. I even spoke to the manager and he laughed over the phone. They have no customer service. I am sick and tired off all this ****.
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Telkom's replyOfficial
09 Dec 2015, 11:14Hello Frederick101,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176420
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176420
Regards
Narriman
Telkom Social Media Team
Best regards,
Telkom's reply09 Dec 2015, 11:14
Official
Hello Frederick101,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176420
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176420
Regards
Narriman
Telkom Social Media Team
Best regards,