Telkom Technical staff ***********
I have a simple question to be answered, How many concurrent connections are allowed on my Telkom Unlimited Business Adsl Account. Your call centre staff are *********** and tell me to look at my router specs for how many devices can connect. CAN YOU NOT UNDERSTAND THE QUESTION? DO NOT EVEN REPLY TO ME IF YOU DONT UNDERSTAND WHAT I AM ASKING. To top it off, I then go to online chat and ask for assistance there, see your agents replies:
2:57:53 PM You: yes, its called concurrent connections
2:58:14 PM You: using the adsl username and password from different places
2:59:31 PMKhayalethu Mesh: It depends on how you are using it. Video streaming takes a lot of data but browsing and emails use small amout of data
3:00:42 PM You: no it is not what i am asking
3:00:47 PM You: please ask someone senior
3:00:49 PMKhayalethu Mesh: On your 4 mbps line two or three devides can stream videos. If there is no video streaming then maybe 10 devices can be connected for browsing and emails
3:01:36 PMKhayalethu Mesh: I don't need to ask someone senior
3:02:06 PM You: but you don't know what i am asking
3:02:26 PM You: You know nothing about internet
This agent, Khayalethu Mesh was rude and ended the chat after my reply above.
FFS, can I please just get an answer to this question, How many concurrent connections are allowed on my Telkom Unlimited Business ADSL account. THIS IS NOT HOW MANY DEVICES CAN CONNECT TO WIFI, IF YOU DO NOT UNDERSTAND IT, ASK SOMEONE ELSE BEFORE GIVING ME A STUPID ANSWER
