WL
Willem L

1 reviews | Active since Jan 2019

14 Oct 2019, 10:58

Telkom Technical Disarray, Lies and Damned lies!

In early April I called Telkom to advise them that the telephone pole in our yard had fallen down and that it was a cause of concern for safety. Besides waiting for 15-20 mins for someone to answer, I was assured that someone would call and fix. Four calls later, all with the reference number, - NOTHING! Called once more and was told that someone would be at our premises on Monday April 39th, and he came, saw and promised that Telkom would be there on Thurs 2nd May to fix - Zip! Nothing ! Nada! Further phone calls are ignored after quoting reference number. Investigation reveals that Telkom is discontinuing Technical service on LAndline infrastructure in 2020, but ignoring current problems. So any gardeners that come into my garden are putting their lives in danger by working in this area. Here is one of the photo's - now 6 months later! They are responsible for the wall damage and for the electronic alarm damage!

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