Telkom tech with great attitude and know how

I have been struggling with my ADSL line for what seems like forever. Since about November last year I have had teams of Telkom technicians and subcontractors traipsing through my property to try get my internet working properly. After they replaced my overhead cable I really hoped everything was going to be better. (It wasn't) my sync speed actually dropped and I ended up getting only a 1280 sync from my 2 meg line. I had my service provider get telkom out numerous times to sort it out to which I got told its because I was too far away from the exchange and there was nothing they could do. Then Yesterday my service provider reported it yet again and Telkom showed up the same day. Thats when Eric showed up. He carefully listened to my reports of what other techs had told me and had done. Shook his head and went to work. He did numerous tests and did some chatting with people at the office. He then said \I have sorted some stuff out its syncing like it should be, go look\"<br> To my surprise when I logged on to my router and checked I was syncing at over 2 megs for the first time this year. Thank you Eric, you are a credit to your company! "