Telkom tech forcing my daughter to allow him access to my premises

On the 20th Of October call was logged for adsl problem at my house. When i spoke to telkom I advise them that i will only be available Mondays to Fridays after 16h00. Telkom advise that tech will call me to setup time to work on adsl issue. On Monday 22 of October my daughter that was at home alone called to advise that a tech from telkom is at my house and need to enter my yard to fix the adsl issue. MY daughter told him that she can't allow him to enter the yard. The Tech started telling her if she does not open the gate our issue will only be resolved after 3 weeks. Tech then called my wife and started threatening her by saying if she does not tell my daughter to open the gate our issue will only be fixed after 3 weeks.

My wife told him that my daughter can't allow him into the yards as see is a girl and she is alone at home. I wife also asked him will he also someone to enter his house if his children are alone at home. He then got angry and told my wife does he look like a ******** and my daughter can keep his car keys and ID for that will allow him access to my house. Firstly no one called me to advise that they are coming to work on my adsl if contact was made I could have made a plan to be at home, and in the world, we leave how can i allow someone to entre my yard if i am not at home. I called telkom three times to explain the whole event and no one from telkom is willing to help me. Telkom told me to call the agents that sent the contractors out and complain to them. before the tech came out my telephone line was working and my adsl. I issue with my line was the speed on the line and now my whole line is dead. Telkom i want this issue with my adsl fixed asap and the tech that came to me house be dealt with.

A very Angry father.