Telkom tariff not updated

<p>I hae tried numerous times to contact customer care to no avail. I was called over 2 months ago about my business lines being reduced from 1.44 a minute to 72 cents per minute I obviously agreed as this will cut my bill in half literally. Yet when checking my bill I am still being charged the larger amount on so nothing has changed. Why has it not been updated? And then when trying to call no one can assist me and I struggle for hours to get through. I would rather just cancel my subscription and go with another service provider that actually provides some service. </p>