Telkom Tap2Win ****

It is well over a month since I opted-in Tap2Win by telkom. They promise all sorts of giveaways but they not giving away anything to me thus far. I have been in contact with them via email and cause of no prompt responses i went to X. I won a R50 picknpay voucher on 02/02/2025, i then was patient cause the voucher code never came through. On 22/02/2025 i won yet another 100 Grocery voucher and still face the same issue, mind you i had already enquired about the first voucher. Till today they haven’t fulfilled their promise, i have been getting the same response from the agents in X saying they have escalated my query and the rewards team will contact me, well its been over a month for both my queries and it’s frustrating. I am so annoyed cause its not like I cant afford groceries but i really take promises serious especially if i had to use my own money to participate in this process