1 reviews | Active since Jan 2014
TELKOM TAKING THREE WEEKS TO UNBLOCK PORT
I logged a call with Telkom Call centre on the 16 October 2015 to unblock a port on my simcard.I was told that it will take 72 working hours.I gave it a week and after a week i started calling to follow up but that is when my problem started,Every time i call the call center i get put on hold for over ten minutes and then later told that someone will call me back but nothing ever happens.<br> <br> What irritate is that every time i phone the operators seems to think that i want to port to Telkom,They just do not understand what i want.This week alone i have phoned Telkom for over ten times but still have not received any help.<br> <br> This is the last complaint i make.Next time you guys will find a big billboard on the freeway next to your office at Eco Park telling the world how USELESS YOU ARE.<br> <br> YOUR CALL CENTRE IS AS USELESS AS THAT CHAT THING YOU HAVE ONLINE.
We apologise for the inconvenience caused.
We will escalate your query for further investigations and provide feedback at the soonest.
Your social media ***
Regards,
Wesley
Telkom Social Media Team
***
We apologise for the inconvenience caused.
We will escalate your query for further investigations and provide feedback at the soonest.
Your social media ***
Regards,
Wesley
Telkom Social Media Team
***
