Telkom taking my money and not giving me the correct service

I am a customer that spend 4k plus a month with telkom and they cut all my lines all 6 of them for 703 rand mispayment. The payment were made the same day they switched my phones of all 6 of them and didn't enven warn us. There were promises it will be on 48 hours it will be on. 58 hours have passed and still no re activation. I have 2 upgrades due and they will be cancelled and moved to another network due to this service. I have phoned numerous times and nothing were done. I wil also move all my contacts to a different network due to this.