Telkom, taking my money and giving me nothing.

In 4 moths i have had 2 weeks of service (Wifi) everytime i call the call centre 10210 they give me a new problem , when i go to Key West branch they say it is another problem. I have had numerous reference number of fault logs, declaired disputes then told and sms's that the faults and disputes have been resolved only to find out that my service has been cancelled. I have never asked for my service to be suspended nor given permission for that, and i have not missed a payment and is up to date with my payment. Everything started going wrong when the assistent named Bobby at the KeyWest branch handled my request to change my adress and move my line or carry my contract on to the new line becuase i moved 9km from where i stayed. He told me that it would be no problem. Since then al i had was pronlems and no service but still had to pay . From December i had to wait 1 month to install a new line wich is strange because there was a line at my new home Then told when my service was stopped that i had to pay a amount of over R900 because of a erly cancelation of my contract wich i never did nor requested, a dispute was logged, waiting for just under another month i eventually was told that the dispute was sorted. Then being told every week that my service will be active within 2days wich did not happen. Then going back to Key West where the manager refused to help me , one lady went on to the system to find that there has been a cancelation order put on the line and that has been the case for every month since January. She told me that she has cancelled this order( this was last week) and that my service should be up and running in 2 days time. She also told me that i needed a new router because myne was damadged. I got a new router but stil nothing. I phoned today to find out whats going on only to hear that my service has been cancelled. How can this be The call centre saying one thing and the branch another story. The only consitent is me paying and not getting service. This is theft by telkom or borderline on theft! takeing my money every month as per contract but not giving me the service that i should recive as per the contract witch i never cancelled nor requested to be cancelled.