Telkom Taking Money For A Service That Was Never Installed

Where do I even Start..... I opened an account with Telkom in order to get wifi. They came to install it only to find that I didn't have a phone cable in my apartment and they didn't have fibre in the building therefore NOTHING was installed. I then went to cancel and close my account with Telcom as I could not use their services. I went to the branch at Eikestad Mall in Stellenbosch to cancel the account. The staff were friendly, helpful and put the process through for the cancellation. End of June 2018 the bills started arriving and money was being deducted from my account. I cannot stress this enough NOTHING WAS INSTALLED, I CANCELLED my account and was never able to use any of their services.... - Inv: 10 July 2018 = - R 258.40 - Inv : 09 Aug 2018 = R164.94 During this time I went to the branch again to ask them what was going on as they were taking money from me for literally nothing which would be classed as *****ing! I was assured it would be looked into and I'd be getting a call..... no call. So I kept calling and calling only to be told I need to wait 14 days for someone to get back to me and call me. In other words "wait another 14 days and we won't call you til we've taken more money from you. " Inv: 09 Sept 2018 R164.94 Inv: 09 Oct 2018 R164.94 At this point I started reversing the deductions for Nov and Dec because I am a student and can't afford to pay for something I never had. I left the country in December 2018 to study overseas and I do not even reside there anymore. I received a message at the end of January 2019 from my bank notifying me of a debit order from Telkom for R210 . How *********** are you that you can't handle a cancellation then proceed to ***** money from your customers!?!? My anxiety is through the roof over this problem which should have been simple but has now become an absolute nightmare!! This is simply unacceptable! how can you call yourselves a reputable company!?! I have heard from many of your previous customers that I am not the only one battling with this problem! it is absolutely disgusting that you are essentially *****ing money from me for something I never had and was never installed!?!? My South African Number has been disconnected as I no longer reside there. Please feel free to contact me via email.