Telkom taking me for a ride

Firstly this is the 3rd post to an existing problem that started 3 MONTHS ago. telkom has closed the case twice? first time lying and saying they had spoken to me and just closed it. second time out of the blue.<br> <br> Secondly. my internet was fine before this. And what i deduced is that its not an isp problem sending trace routes and ping tests over and over again it turns out its the exchange which they **** about in the beginning.. instead sent me on a wild goose chase just to waste my time and **** me off. <br> <br> Then the case gets closed, no information can be relayed to me as to what is actually being done.. instead i must just pay ?<br> <br> I havn't paid for these months, and why should I? would you pay for groceries that were not delivered? No.. I thought not.<br> <br> Thirdly. Why would you add more people onto an exchange that is already full? ( i might add that in the beginning of this saga telkom assured me that the exchange wasnt in fact full.) then when i spoke to technician who phoned me, told me that the exchange was full and needed an upgrade.<br> <br> Sort this out, I'm tired of this <br>