TELKOM TAKING 4 MONTHS TO CANCEL MY LANDLINE / DEBIT ORDER STILL GOING OFF

<p>TELKOM TAKING 4 MONTHS TO CANCEL MY LANDLINE ACCOUNT DISPITE ME SENDING MY DOCS ON THE 08TH DEC 2016 FOR THEM TO CANCEL. IM STILL BEEN DEBITED EVERY SINGLE MONTH. IVE SPOKEN TO SHARDENAY PILLAY "MANAGER IN DURBAN" ON THE 14TH FEB 2017 SHE CONFIRMED THAT THE ACCOUNT HAS BEEN CANCLLED "REF NO - ********** 14A" AND THAT NO DEBIT ORDERS WILL GO OFF WHICH ISNT THE CASE AS I GOT DEBITED AGAIN.</p> <p> </p> <p>TELKOM AS ALSO GOTTEN SAMRT IN THE SENSE THAT THEY DEBIT MY ACO**** ON DIFFERENT DAYS OF THE MONTH SO YOU CANT ASK THE BANK TO CANCEL IT.</p> <p> </p> <p>I WAS TOLD THAT ALL MY DEBITE ORDERS WOULD BE REVERSED / BACK DATED AND THAT TELKOM WOULD PAY ALL MY MONEY BACK SINCE DEC 2016 & NOTHINGS HAPPPENED INSTEAD THEY ARE STILL TAKING OFF MONEY FROM MY ACCOUNT EVEN THOUGH I HAVE CANCELLED IT WITH THEM.</p> <p> </p> <p>REGARDS</p> <p>SONDRE</p>