Telkom Takes your money without delivering what they promised!!

If I could select ZERO STARS I would have - The one star on this rating is even too much!! Telkom Call Centers are ridiculous. You call 10213 as you were told by sales this is CANCELLATION Dept. Then to be told no - call 081180, only to be told to call 10210 press Opt 4. Does nobody know where to send customers???? Where is the training and were is CUSTOMER SERVICE!!!! On 13 Apr I was called by Sales. Spoke to Micaisse. Time was +/-12h30 (Calls are recorded - so listen to it!!). He tells me my *** Broadband deal is on a month-to-month, and I pay a lot for usage out of "bundle". He suggests I take a 24mth contract for R200per month (80day+80night package). I agree to it and he says he will cancel the original number ***). I have not received a sim for the new contract (which I was told would happen). I am being billed for a product I cannot use. I need this cancelled immediately and all the funds taken from me refunded!!! I now get billed for the original number ***) @ R209.00 + usage (which fluctuates and is very high), then, The "new" LTE @ R449 (when I was told its R200)???

Basically I wish Telkom sales Dept would stop calling a person – when one is ready to make a change – give us a number – we will phone you!!!!

The resolution I would prefer. The new number - *** - Must be cancelled and all Fees on this number thus far that have been charged (R449 {April} + R449 {May} = R898. No sim has been delivered to us to even make use of this service?? How is this possible? This is THEFT!!!

Looking to see how long it will take TELKOM or anybody to respond to this post?????