TELKOM TAKES MONEY WITHOUT PROVIDING THE DATA

As advertised on Unisa website, you can buy 6 gigabyte of data for 6 months for R600.00. I opted to take the package deal on 25 May 2015. Payment was also done. On the 26 May 2015 Unisa informed me that payment was made to Telkom and the service provider will be in touch to allocate the data. On 2 June I contacted Telkom to follow up on when this will be allocated. They informed me to go to a Branch and provide the proof ,of payment.<br> <br> On 5 June I went to Irene Telkom branch - they consultant informed me I need to go to a Direct Telkom store - they only do sales at their branch? I then went on the same day to Woodlands Branch - after an hour of waiting in the Que, the agent did not even know about Unisa ,special package |also wasn't aware of how to handle this process.<br> After one of the Manager's stepped in and another hour looking at the Computer and contacting their Call centre - They informed me it takes 2 weeks from purchase to be activated and allocate the data ,as they will need to validate me as a student (Take note I did provide proof that I ,am a student but they said: No they confirm with Unisa.) To date no Data