Telkom takes money without delivering mobile in almost a month.

Such an unpleasant experience with Telkom mobile. On the 19th of Feb they phoned me with a promotional offer which I accepted they sent me a message that I should ensure to have sufficient funds in my account for them to debit. They ensured me that the mobile will be delivered within 3 to 5 workdays. On the 20th the monies was taken by Telkom. I phoned Telkom 2 weeks later on the 3rd of March to follow up on my order. The lady informed me that the adress was typed in incorrectly (I've spelt it to the consultant 4 times) and that it was sent back to their warehouse and she assured me that the mistake had been sorted out and that I will receive my device within 3 to 5 days. Nothing was delivered after 5 work days. So I phoned again. The male consultant told me rudely that the spelling issue was never captured and that it normally take 5 to 7 working days for Telkom to deliver. So now I am so frustrated as I am still waiting for my mobile to be delivered. It is almost a month and still no phone calls or an update as to when my mobile will be delivered. So disappointed in their service delivery not to mention any follow up phone calls after the order had been placed. They are fast to debit my monies but thru can't deliver the service! Consultant was rude and so uninformative with bad attitudes.