Telkom Takes Money, but dont Reposond ATT ALL!!

So I ordered a Wireless LTE deal online a month ago, but got no response or feedback. <br> Only after I wrote a report on Hellopeter did I get a call back. after 45 min on the phone, the order was finalised and the lady gave me details of delivery before the line got cut, as its a private number call I could not call back. I received a email stating they could not get ahold of me and therefor cancelled the order. What about the back-up number I listed, or trying to phone back again? the email said, I have to re-order online. <br> I did this again, including filling in the call back option 3 or more times, but again with no-response. On Saturday Telkom took the R700 from my account.. ***?? the order was then cancelled? Still no one calls me. I have taken to tweet and direct message Telkom on twitter, but still, you guessed it, NO RESPONSE. <br> I dont want to do a third online order as I'm scared Telkom will then take more money. and going into a store with account or online issues is just frustrating as they can never help.<br> <br> What other options does one have except waiting for a social media reference number from Luleka by end of the day, which anyways mean on any contract.<br> <br> Please TELKOM!!