TELKOM takes funds from bank with no authorization

Telkom email address to cancel contracts are not working!. ********** and ********** I cancelled a contract with Telkom in December 2016, you have debited my bank account AGAIN! On your web page you advise cancel online, I went online to do this cancel but it states I have no account with you. WHY THEN ARE YOU DEBITING MY BANK ACCOUNT !!! I TRY AND EMAIL TO YOUR ADDRESS from your web page but they return with error messages Address not found Your message wasn't delivered to ********** because the address couldn't be found or is unable to receive email.

To Telkom Cancellations Manager Despite my instructions to cancel this Telkom contract in December 2016, you continue to deduct contract fees from my bank account! WHAT KIND OF SERVICE ARE YOU PROVIDING that you don't cancel contracts.

You will cancel this contract with immediate effect and refund all the funds you have deducted from my bank account since January 2017.