Telkom takes forever to fix my Tel/ADSL landline

Telkom takes forever to fix my Tel./ADSL landline. My tel. line suddenly stopped working on Sunday evening 20 September 2015. My ISP Cybersmart immediately reported the fault and they only rep**** with an SMS on Tuesday!! (Ref 56BTK210915) that they assigned a tech with no estimated time. They will keep me updated... duh! No updates so far.<br> <br> I have had endless problems with this line - the ADSL part - for over 18 months. Every time when it rains the ADSL goes intermittent. [I got a 3G Mobile from Vodacom as a backup - that was even more pathetic!] So Telkom kept on sending a tech to my house when the sun shines for a whole year and eventually they appointed a senior tech to sort it out. He really started from a point up to the last item - Telkom's own brand new ADSL/VDSL Pace modem was the culprit!! The tech borrowed me a modem for testing and it was confirmed the Pace goes intermittent when it rains. I must add that my previous modem also went intermittent when it rained...<br> It took over a year for Telkom to resolve this.<br> <br> Now I'm stuck again for a whole work week without a line... I actually work from home.<br> I suggest they connect me to their new fiber-optic line at no extra cost