Telkom takes chances

<p>My account with Telkom fell behind due to bank details that was changed and the personnal banker addedd the wrong details. Then i phoned Telkom informed them that i paid via eft, apparently the money was on a wrong Telkom account and it was rectified. Then i asked that a debit should be reinstated on our bank account. The Telkom accounts said that once a debit couldnt go off, this could not be reinstated. I tried contacting them because after paying another R500 on my account the line was still suspended, however, they allso kept billing me every month for services that was not available to use. I could not once phone, but they kept adding the R179 every single month. I went online 3 times under there online services to enquire but nobody ever phoned me back or emailed me back. Communication was non existant from their side. They never gave feedback on the online disputes on my behalf. Now they let Attorneys phone me and keep sending sms' informing me that they are taking legal action. I feel that it is unfair. This account should be sorted out and corrected and then therafter this contract can be cancelled immeditately. I never want to do business with them again. There is no customer service at all.</p>